WimChat brings all your customer conversations from WhatsApp, Instagram & Messenger into one powerful shared inbox — so your whole team can answer customers at the same time.
WimChat = Your WhatsApp + Instagram + Messenger unified into one team inbox
"Customers message us on WhatsApp, Instagram AND Messenger — we miss half of them"
"We have one WhatsApp number but 3 agents — only one can reply at a time"
"Our Instagram DMs go unanswered for hours because no one is monitoring them"
"We don't know if a customer already got a reply on Messenger or not"
"We're switching between 3 apps all day and still missing messages"
Built for small ecommerce teams who take customer communication seriously
Connect your WhatsApp Business number once. Your entire team replies simultaneously from one shared inbox. Customers always see one professional business number.
All Instagram Direct Messages land in your team inbox instantly. Assign them, track them, and reply together as a team.
Every message from your Facebook page goes directly into WimChat. Your team handles them without ever opening Facebook.
Set rules to automatically route messages to the right agent. New orders to sales, complaints to support — instantly and automatically.
Save your most common replies as templates. Agents type / and instantly insert a full professional response in one click.
Open, In Progress, Resolved — every ticket has a status. Never wonder "did someone already reply to this?" again.
Link your WhatsApp, Messenger & Instagram in minutes. No technical skills needed.
Add your agents with one click. No tech skills needed.
All your agents see every message. Reply faster. Sell more.
Start free for 7 days. Cancel anytime.
7-day free trial
| Feature | Standard | Pro | Business |
|---|---|---|---|
| ✓ | ✓ | ✓ | |
| Messenger | ✓ | ✓ | ✓ |
| ✓ | ✓ | ✓ | |
| Agents | 3 | 10 | 2147483647 |
| Conversations/mo | 1,000 | 5,000 | 20,000 |
| Canned Responses | ✓ | ✓ | ✓ |
| Assignment Rules | ✓ | ✓ | ✓ |
| Reports | Basic | Advanced | Advanced |
| Audit Logs | ✗ | ✗ | ✓ |
| API Access | ✗ | ✗ | ✓ |
| Priority Support | ✗ | ✓ | ✓ |
| Custom Statuses | 5 | Unlimited | Unlimited |
| 7-day free trial | ✓ | ✓ | ✓ |
Yes. WimChat connects to the WhatsApp Business API which allows multiple agents to send and receive messages simultaneously through one business number. Your customers always see the same number.
No. Setup takes less than 10 minutes. Connect your platforms, invite your agents, and start replying. No coding required.
After 7 days your chosen plan starts automatically. We'll send you reminders at 3 days and 1 day before your trial ends. Cancel anytime before the trial ends and you won't be charged.
Yes. Upgrade or downgrade anytime from your billing settings. Changes take effect immediately.
WhatsApp Business API, Facebook Messenger, and Instagram Direct Messages. All three are included in every plan.
Yes. All data is encrypted in transit and at rest. Each business account is completely isolated — no data is ever shared between accounts.
The Standard plan supports up to 3 agents. Upgrade to Pro for up to 10 agents, or Business for unlimited agents.
Yes. You can connect your existing WhatsApp Business number. We'll guide you through the connection process step by step.
Join hundreds of small businesses using WimChat to serve more customers, faster.
Start Your Free 7-Day TrialNo credit card required to explore. Setup takes less than 10 minutes.